Return Form

✔️ Returns are free!

Return Instructions:

• Returns are accepted within 14 days of receiving the order.
• Products must be returned in their original condition, without signs of wear and in their original packaging.
• Products must be returned along with any gifts received as part of the order.
• Returns are not accepted for customized products or those that do not meet the return conditions.

To initiate a return, follow these simple steps:

1️⃣ Complete the return request form below.
2️⃣ Once completed, we will send the request to the courier for parcel pickup. Please have your package ready for collection.
3️⃣ Once we receive the returned products, we will process a refund to your bank account within 24-48 hours after receiving the package. The time for the funds to appear depends on your bank.

⚠️ Attention!
The customer is solely responsible for the accuracy of the bank account details provided in the return form. Kaskadda assumes no responsibility if an incorrect account is provided. It is crucial to enter the bank account details correctly and carefully to avoid potential errors or delays in processing the refund.

📩 If we need additional information to process the payment, we will contact you via email.