More information about the legal guarantee of conformity:
Your Europe – Guarantees
The notice above constitutes the harmonised information on the legal guarantee of conformity and is presented in the format prescribed by applicable legislation.
For detailed information about the application of the legal guarantee of conformity, available remedies, the assessment of complaints, normal wear and tear, damage caused by use or external factors, the natural characteristics of pearls and other materials, and instructions for use and care, please refer to the relevant sections of our Terms and Conditions.
The presence of damage, changes in appearance or a defect does not, in itself, establish a lack of conformity for which the Seller is liable. Whether a lack of conformity exists, and its cause, shall be determined by taking into account the nature of the Goods, their characteristics, the specific circumstances and the applicable legal provisions.
This additional information does not amend, restrict or replace the Consumer's rights under the legislation governing the legal guarantee of conformity.