Privacy Policy

KASKADDA – is the trade name of MONARCH INT S.R.L.
The confidentiality of your personal data is one of KASKADDA’s main concerns as a data controller.
This document aims to inform you about the processing of your personal data in the context of using the website kaskadda.com, which we will refer to hereinafter as "the site."

Table of Contents

1. Categories of processed personal data
2. Purposes and legal grounds for processing
3. Duration of data processing
4. Disclosure of personal data
5. Transfer of personal data
6. Your rights
7. Minors' confidentiality
8. Changes to the privacy policy
    

1. Categories of processed personal data
   A. If you are a customer of the website, we will process your personal data such as:
   • Name and surname
   • Phone number
   • Email address
   • Billing address
   • Delivery address
   • Data regarding how you use the website (e.g., your behavior/preferences/habits within the domains)
   • As well as any other categories of data you provide directly in the context of creating a user account, placing an order through the website, or in any other way resulting from the use of the website.

If you create a user account on the site using your Facebook or Google account, we will process the following public profile data displayed by the respective applications: username, email address.

If you choose to create a user account before completing an order for a product available on the site, your email address will be requested, based on which an account will be automatically created.

B. If you are a visitor to the website, we will process your personal data that you provide:
• Directly in the context of using the website, such as data you provide in the contact / questions / complaints section, to the extent that you contact us this way
• Indirectly, data such as: IP address, browser used, browsing duration, search history, operating system used, language and viewed pages, full URLs, click sequence to, through, and from our website, information or products viewed/searched, duration of visits on certain pages, information about interaction with the pages (e.g., scrolling, clicks, mouse movements), data about user behavior.
 

2 Purposes and legal grounds for processing
A. If you are a customer of the website, your personal data is processed as follows:
• For the performance of the contractual relationship between you and KASKADDA, specifically for the receipt, validation, dispatch, and invoicing of the order placed on the website, informing you about the status of the order, organizing the return of ordered products, etc.
Legal ground: The processing of your data for this purpose is based on the contract concluded between you and KASKADDA, as defined in the Terms and Conditions of kaskadda.com/termeni-si-conditii. The provision of your personal data is necessary for the execution of this contract. Refusal to provide data may result in the inability to carry out the contractual relationship between you and KASKADDA.
• For fulfilling the legal obligations that arise in the context of the services provided through the website, including tax obligations and archiving.
Legal ground: The processing of your data for this purpose is necessary based on legal obligations. Providing your data for this purpose is mandatory. Refusal to provide data may result in the inability to comply with legal obligations and therefore the inability to offer you services through the website.
• For marketing activities, specifically for sending, through remote communication means (email, SMS), commercial communications regarding the products and services offered by KASKADDA through the website.
Legal ground: The processing of your data for this purpose is based on your consent, if you choose to provide it.
You can express your consent for the processing of your data for this purpose by checking the corresponding box when creating the account, or after creating the account, in the "My Account Information" section.
To unsubscribe from receiving such commercial communications, you can use the option at the end of each email/SMS containing commercial communications. Additionally, you can unsubscribe by accessing the "My Account Information" section.
Providing your data for this purpose is voluntary. Refusal to provide consent for the processing of your data for this purpose will not have negative consequences for you.
• For conducting various analyses, reports on the operation of the website, creating profiles of consumer preferences, primarily to improve the experience offered on the website.
Legal ground: The processing of your data for this purpose is based on the legitimate interest of constantly improving the customer experience on the website. Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will not have negative consequences for you.
B. If you are a visitor to the website, KASKADDA processes your personal data as follows:
• For marketing activities, specifically for sending, through remote communication means (email, SMS), commercial communications regarding the products and services offered by KASKADDA through the website.
Legal ground: The processing of your data for this purpose is based on your consent, if you choose to provide it.
You can express your consent for the processing of data for this purpose by filling out and checking the appropriate box in the newsletter subscription form available on the site.
To unsubscribe from receiving such commercial communications, you can use the option at the end of each email/SMS containing commercial communications.
Providing your data for this purpose is voluntary. Refusal to provide consent for the processing of your data for this purpose will not have negative consequences for you.
• For resolving complaints, grievances, and for monitoring traffic and improving your experience on the site.
Legal ground: The processing of your data for this purpose is based on KASKADDA’s legitimate interest in ensuring the proper functioning of the site, as well as in constantly improving the experience of the site’s visitors, including by resolving various comments, questions, or complaints.
Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will not have negative consequences for you.
3. Duration of data processing
we will process your personal data for as long as necessary to achieve the processing purposes mentioned above.
If you are a customer, we will process your data for the entire duration of the contractual relationship and thereafter in accordance with the legal obligations that apply (for example, in the case of accounting documents, the legal retention period is 10 years from the end of the financial year in which they were created).
If you are a customer and you exercise the option to delete your user account by clicking the "delete account" button in the "my account information" section, we will interpret this action as your choice to unsubscribe from receiving commercial communications about the products and services offered through the website.
In this case, if you choose to delete your user account, we will no longer send you such emails and/or SMS messages.
However, we would like to inform you that deleting your account will not automatically delete your personal data.
If you wish to no longer have your personal data processed or if you wish to have your data deleted, you can exercise your rights as detailed in section 6 below.
If you request the deletion of your account but there is at least one active order on that account, the request to delete the account will be registered only after the products have been delivered and the last active order has been completed.
If you withdraw your consent for the processing of data for marketing purposes, the processing of your personal data for this purpose will cease, without affecting the processing carried out based on the consent expressed by you before its withdrawal.

4 Disclosure of personal data
We do not rent/sell your personal data to third parties.
In addition to the operator, in certain situations, the data may be accessible to third parties such as service providers, transport operators, hosting providers, IT companies, who may be designated, if necessary, as data processors by the Operator.
These third parties are contractually obliged to maintain the confidentiality of the data and use it solely for the purpose for which it was provided.
We may also disclose your personal data to central/local public authorities in the following cases:
• For the administration of the website
• In situations where this communication is necessary for the awarding of prizes or other facilities to the data subjects, obtained as a result of their participation in various promotional campaigns organized through the website
• For maintaining, personalizing, and improving the website and the services provided through it
• For data analysis, testing and research, monitoring usage and activity trends, developing security features, and authenticating users
• For the transmission of commercial marketing communications, in compliance with legal requirements and limits
• When the disclosure of personal data is required by law, etc.
 

5. Transfer of personal data
   The personal data provided may be transferred outside Romania, but only to countries within the European Union.
6. Your rights
   Under the conditions provided by the personal data processing legislation, as data subjects, you have the following rights:
   • The right to be informed – the right to receive details regarding the processing activities carried out by KASKADDA, as described in this document.
   • The right of access to data – the right to obtain confirmation regarding the processing of personal data, as well as details regarding the processing activities, such as the manner in which the data is processed, the purpose of the processing, the recipients or categories of recipients of the data, etc.
   • The right to rectification – the right to obtain correction, without undue delay, of inaccurate/unjustified personal data, as well as the completion of incomplete data.
   • The right to erasure of data, without undue delay ("the right to be forgotten") – under certain conditions; It is possible that following a request for data erasure, these data may be anonymized (thus losing their personal nature) and may continue to be processed for statistical purposes.
   • The right to restrict processing, under certain conditions.
   • The right to data portability – the right to receive personal data in a structured, commonly used, and readable format, as well as the right for this data to be transmitted to another data controller, provided that the conditions stipulated by law are met.
   • The right to object

• regarding processing activities, which can be exercised by submitting a request according to the instructions indicated below;
• at any time, for reasons related to the particular situation of the data subject, to object to the processing of data based on the legitimate interest of or in the public interest, except where can demonstrate that there are legitimate and compelling reasons justifying the processing, which prevail over the interests, rights, and freedoms of the data subjects, or that the purpose is to establish, exercise or defend a legal claim;
• at any time, free of charge and without any justification, to object to the processing of data for direct marketing purposes.
  • The right not to be subject to an individual automated decision – the right not to be subject to a decision made solely on the basis of automated processing activities, including profiling, which produces legal effects that affect the data subject or affect them similarly in a significant way.
  • The right to address the National Supervisory Authority for Personal Data Processing or the competent courts, if you consider it necessary.
  For any additional questions regarding the way personal data is processed and to exercise the above rights, please contact us at the following email address: contact@kaskadda.com

7 Minors' privacy
does not knowingly contact or collect information from individuals under the age of 18. The website is not intended to solicit information of any kind from persons under the age of 18.
If by mistake we come into possession of such information and are informed of this, we will obtain the appropriate parental consent to use this information or, if this is not possible, we will delete the information from our servers.
If you wish to inform us of receiving information about persons under the age of 18, please contact us by email at contact@kaskadda.com
8 Changes to the privacy policy
We reserve the right to modify this privacy policy. In the event of significant future changes, you will be notified by email (if possible) or through the display of a specific message on the site.
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